360 Diagnostic: what to automate and who to train, role by role

AI readiness in a small business: why look at roles, not only at tools

The SME Portal of the Swiss Confederation gives five tips for integrating AI (in French): identify the use cases, take stock, define a framework, train the teams, measure the impact. Two of these five points directly concern people. That is also what the employers surveyed by the World Economic Forum say: 85% plan to prioritise training their teams.

An audit that only looks at software answers half the question. The 360 Diagnostic starts from the opposite principle: Ryze Systems looks at your processes, Ryze Shift looks at the skills of each role, and the two readings are brought together in a single plan.

What does the role-by-role map contain?

The 360 plan fits into one line per employee. Each line contains four pieces of information.

This table is the example shown on the Ryze Shift page. These are not client results: your figures come out of your team’s assessments.

Behind this plan there are two analyses.

• The process scan. For each process, the share that can be automated. In the example on the page: payment reminders, quote preparation, team scheduling, lead qualification, meeting notes.
• The skills scan. For each employee, a command of AI that is measured, not declared. It is tested in 8 scenarios during the assessment.

How does the 360 Diagnostic work?

Three steps, with nothing to install.

1. You invite your team. Together we scope the roles, your tools and your priorities. Each employee receives a link.
2. Everyone takes their assessment. On their phone, at their own pace. The assessment takes about 15 minutes, around fifty screens, with 8 AI scenarios. It starts from the real tasks of the week and the time spent on them. The detailed answers stay private.
3. You receive the 360 plan. Recoverable hours, training and automations, role by role. Then a cockpit to track and decide.

You can start with a single role. You can also experience the assessment as one of your employees would before inviting anyone: it is accessible with no account from the Ryze Shift page.

Training employees in AI: what happens after the plan?

The diagnostic does not end up in a drawer. Each gap identified leads to an action.

• 14-day sprint, CHF 390. One lever from the report, with support, and before and after proof.
• Skills path. One module per gap identified. This offer is announced as “coming soon”.
• Ryze Worlds. The community for moving forward with others.
• On the process side. The automations are carried out by Ryze Systems. If you are already a client, the 360 Diagnostic is added to your plan: one point of contact, one cockpit.

To know which skills to target first for non-technical profiles, read the AI skills employers want. To explain the approach to your teams, the task-by-task method is described in will AI replace my job.

Conventional AI diagnostic or 360 Diagnostic?

This comparison is the one on the Ryze Shift page. It describes a short, generic diagnostic, not any provider in particular.

How much does the 360 Diagnostic cost?

The price depends on the size of the team and is set with you after a first call. To request it, simply enter your company, your contact details, the size of the team and your country in the form. After your request: we scope the project, each employee receives their link, then you receive the 360 plan.